When
To Run From Your Franchise Broker
If you search the web for articles and advice on using a
franchise broker you will quickly find article after article
putting them down, claiming they lead you in the wrong direction,
they only show you their franchise, etc. etc. As a franchise
broker I find most of these articles rather insulting, but
as I often see or hear how many franchise brokers operate
I am forced to realize that these opinions do not exist without
merit. Like any industry you can find your share of questionable
people but I think you will find that most of today's brokers
are pretty upstanding people who are trying to earn an honest
living just like everyone else. Nonetheless, here are a few
things to look out for when working with a franchise broker.
1. If Your Franchise Broker Speaks Poorly of Franchises
NOT in His Portfolio
Allow us to be biased as promoting our group of franchises
is our business, but any smart and realistic franchise broker
should be well aware that we represent a portion of what is
available today in franchising. A lazy franchise broker may
speak negatively of franchises not in his portfolio, a successful
one will use the opportunity to broaden his knowledge of the
industry and even try to align himself with the other franchises
he finds his clients are attracted to. Either way - a good
franchise broker knows and respects that you are looking at
other franchises, a bad one does not. If yours does not then
you may want to run.
2. If Your Broker Seems Shocked or Offended When You Don't
Jump At At least One of His 4 Suggestions
Some franchise brokers are taught to listen to a client's
skills and goals and then to present 3 - 4 franchise opportunities.
If you don't like any of the 4 suggestions then it must mean
they didn't hear you correctly or else you are not correctly
explaining your skills and goals. With today's franchise research
styles this seems silly. These days people typically look
at a lot more than 4 franchises before making a decision and
any good franchise broker knows this. If your franchise broker
seems shocked or offended that you don't jump right on one
of his 4 suggestions you may want to run.
3. If Your Broker Promotes Franchise Brokering As Your
Best Opportunity
If franchises knew how many of the brokers say to their their
clients, "why own a franchise? There is a lot more money
to be made in being a franchise broker than in being a franchise
owner" they would probably choke. Sure we run across
candidates who may be a great fit for this business, but despite
the truth it's very easy to make this business seem easy and
very lucrative. Respectable franchise brokers should not steal
opportunities from the franchises they represent to make a
few easy bucks selling the illusion of easy money as a franchise
broker. Some are more successful than others in this business
but being a franchise broker is anything but easy. If your
broker tells you right out of the gate the easy money is in
joining him as a broker you may want to run.
4. If Your Broker Pressures You Into Making Decisions
I once heard a franchise broker say that franchise candidates
are grapes - and within a few days they turn to raisins. Basically
- press them into making a decision fast or else they will
become raisins. I've done pretty well in this business, but
I have yet to see a deal happen as quickly as this statement
insinuates. In fact, most of the deals I have been involved
in take months to come to fruition. Had I been impatient and
pressured or given up on my candidates for not making a decision
right away I would not have made a nickel in this business
to this day. Buying a franchise is a very big and very important
decision and any good franchise broker respects this. While
it is possible that someone can come along and buy the territory
you are interested in while you do your due diligence, I see
this line used far more often as a tactic to pressure someone
than it being fact. If your franchise broker pressures you
into making a quick decision or eludes that you won't be taken
seriously unless you are ready to buy now you may want to
run.
5. If You Know More About Franchising Than Your Broker
Anyone can become a franchise broker. You can invest a few
thousand and join an organization or you can start calling
franchises asking if they will work with you as a broker and
abra kadabra - you are a franchise broker. No licensing, no
tests, no certifications. I have attended conference calls
where franchise brokers didn't even know that "cash"
and "liquid" were synonymous. Frightening. The franchising
industry is huge so you cannot expect your broker to know
everything, but he should be a source of knowledge to you.
If your franchise broker stammers and stutters over simple
questions about this industry you should definately run.
There are good and not so good franchise brokers in this
world. At the same time, a good franchise broker can and will
offer you a wealth of information, inside tips, guidance and
understanding making your franchise exploration a lot easier
and less stressful. If you are working with a franchise broker
and feel he's selling snake oil, don't be quick to judge the
industry as a whole - but instead consider finding yourself
another broker.
Article by: Marc Stephens
FranExpert Franchise Consulting
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