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Our Guarantees To You

At MySiteSpace we're committed to providing a premium level of web hosting service. Don't let the cheap price fool you, we're dedicated to your satisfaction and to being the best web host we can be.

99% Uptime Guarantee

We guarantee that your hosting service will be up and available to the internet a minimum of 99%. If we fail to meet this commitment in any given month you will receive a free month's credit. Our uptime includes power, ping and OS software but does not include any issues regarding your domain name registration or particular files or accounts within your account.

30 Day Money Back Guarantee

MySiteSpace offers an unconditional 30 day money back guarantee. You may cancel your account for any reason within 30 days of activation and receive a full refund minus any applicable domain registration fees.

Our refund policy does not apply to any additional services including but not limited to domain name registration, domain name pointing, additional e-mail accounts, additional disk space, or additional data transfer. Refunds are not available after 30 days.

Accounts that are either cancelled, deactivated, and/or have services suspended for violation of our terms of service, or accounts that exceed their disk usage amount do not qualify for our 30 day money back guarantee and will not receive any refunds.

Domain Registration Fees
Accounts that include free domain name registration are subject to an additional $15 fee but do retain ownership of their domain to use with any host you choose.


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